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Friday, November 17, 2017

Windows 10 Update is causing problems for some versions of VISUAL

Earlier this week, Infor posted KB 1948513 on Infor Xtreme. Essentially, Windows 10 Build 1709 (Fall Creators Update) is causing issues for VISUAL versions before VISUAL 9.0.

Infor states that "Versions of VISUAL prior to 9.0.0 were not developed on a Windows10 certified platform, therefore although Windows10 may work with earlier versions of VISUAL, it cannot be guaranteed. If you are successfully running prior versions of VISUAL on uncertified versions of Windows and a problem occurs due to Windows or patches of, the proper course of action is to roll back the Windows changes, or upgrade to VISUAL 9.0.0 or higher."

Infor recommends turning off auto-updates for Windows 10.

At this point in time, if you have updated to Windows Build 1709 (Fall Creators Update), you may want to roll back to an update prior to 1709. BizTech is looking further into the details to find a workaround.

View the KB on Infor Xtreme