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Thursday, October 28, 2010

Infor is Gaining Momentum

Posted by Joe Zalewski, Managing Partner and COO of BizTech

It’s an exciting time to be an Infor Channel Partner and an Infor Customer! On the heels of the recent Infor and Microsoft partnership announcement, Infor announced on October 25, 2010, that they have named Charles Phillips as chief executive officer and a member of the board of directors, effective December 1, 2010. Jim Schaper, Infor's current Chairman and CEO, will remain Chairman of the company, and continue to play a critical role in the Company's strategic development.

As an Infor ERP VISUAL Channel Partner, I am excited for my customers. As Infor continues to enhance it’s product offerings, it continues to add business value and allows my company to better serve our clients that utilize Infor Software in their business. It’s obvious to me that with the recent announcements, Infor is positioning themselves to be the ERP and Business Software Applications Market Leader for years to come. Apparently I am not alone, as reporters, industry analysts and customers have flooded the social media outlets and the internet with positive comments about Infor. I guess I shouldn’t be, but I was amazed at how quickly the momentum has built around the recent activities at Infor.

Below are links to some of the most impressive opinions I’ve seen this week about Infor Global Solutions and its’ future. Don’t just take my word for it, I encourage you to take some time to review what others are saying about Infor.

Charles Phillips at Infor: what next?

News Analysis: Charles Phillips Takes Over As CEO of Infor

Oracle’s Phillips Lands First CEO Job at Atlanta’s Infor

Infor Names Former Oracle President CEO


Ex-Oracle President Phillips Takes Helm At Infor

Former Oracle President Phillips Lands C.E.O. Gig at Infor

Thursday, October 21, 2010

ERP Myth or Reality?

The IT Department is responsible for the success or failure of an ERP System

This is a myth! And it couldn’t be further from the truth. The IT Department does have a defined role, however, the reality is that the success or failure of an ERP system is the responsibility of all employees. Just as “People” determine the success of an organization, “People” determine the success of an ERP System. In fact, at many manufacturing companies the two successes or failures are intertwined.

The IT Department has the responsibility of providing the end-users with an operational and well maintained system. This is true of any business. IT must properly maintain the network, the ERP Application and the Database. Other ERP responsibilities can include, but are not limited to; custom report writing, application development, client configurations and system backups.

The day-to-day operation of the ERP system indirectly or directly involves nearly every employee from Sales to Production to Finance and in between. Management must fully support the ERP initiative, stay involved and ensure the cooperation of every department. In addition, Management must define their business procedures and ERP Policies, document and communicate, and most importantly educate their end-users so that they understand their responsibility to properly use the ERP system.

No matter when the ERP software was implemented, it is an evolution and companies must continuously adjust as their business changes. At the end of the day, the end-users of the system will decide the success or failure of the ERP system.

Posted by Joe Zalewski, Managing Partner and COO at BizTech

Free Webcast: Think you know ERP? Think again.

Learn how Infor's innovations can move your business forward.

Thursday, November 4 2010 12pm-1pm EDT

Join Bruce Richardson, Infor’s Chief Strategy Officer, and Soma Somasundaram, Infor’s Senior Vice President of Development, for a behind-the-scenes look at what's new at Infor. You’ll learn why it’s being called the “most exciting breakthrough since the launch of ERP 20 years ago.”

Don’t miss out on this exciting opportunity. Register to attend and:

• Be the first to see the unified user experience

• Gain insight into our expanded strategic relationship with Microsoft

• Learn more about the Infor24 Cloud offerings

• Discover how the new Infor ION platform will provide more cost-effective integration

• Hear how to maximize the ROI from your ERP software

Don’t wait. Register today for Thurs, Nov 4.

Webcast details:
Date: Thurs, Nov 4, 2010
Time: Noon–1:00PM EDT
Cost: This event is FREE

Thursday, October 14, 2010

Infor Expands CRM Offering with New Solution Powered by Microsoft® Dynamics CRM and Tailored for Mid-Sized Companies

Advanced Features from Microsoft Combined with Industry-Specific Configurations and Content from Infor to Give Users a Marketing, Sales and Service Edge

ATLANTA - Oct 13, 2010 - Infor, the leading provider of business software for mid-market companies, today launched Infor CRM Business, the latest addition to its customer relationship management (CRM) solution family. Infor CRM Business is designed to provide mid-sized companies leading-edge functionality that is easy and intuitive to learn, use and manage. The first version of Infor CRM Business is available now, providing diverse tools for improving customer experiences and harnessing immediate growth opportunities across marketing, sales and customer service. Infor plans to extend the core functionality of Microsoft Dynamics CRM in subsequent releases, adding exclusive new capabilities based on its deep domain expertise in key verticals, including distribution, manufacturing and public sector.

Read the full press release at

Free Webinar: Preparing for Growth: How, Why and Where Manufacturers are Investing as Markets Re-Emerge

Wednesday, October 27, 2010 - 2:00 p.m. EDT

During this webinar, you will learn why some manufacturing executives have been using the market lull of the economic to get their corporate houses in order, stabilizing their processes, facilities, and business systems so they're better equipped to manage growth when it returns. These executives are asking:

• Were we as productive as possible prior to the recession?
• Were our systems fully leveraged then?
• How will two years of tight budgets and aging technologies affect reliability and effectiveness of operations going forward?

In addition, find out key findings from the 2010 Manufacturing Growth Study conducted by The MPI Group to see how manufacturing executives are navigating the competitive landscape -- and discover ways your company can too. You'll learn how to:

• Identify reasons for weak financial performance
• Assess your company's cost structure
• Focus on new customers and new markets
• Improve end-to-end supply chain operations
• Green-light strategic capital and IT investments

Attend this 1-hour webinar to hear how your peers are moving towards growth, and find how you can stay competitive and boost your capacity and capabilities. Speakers include: Adrienne Selko, Online Editor for IndustryWeek; John Brandt, CEO and Founder of The MPI Group; and Bruce Richardson, Sr. Vice President and Chief Strategy Officer for Infor Global Solutions.

Click here for more information and to register for this webinar

Learn more about how Infor ERP VISUAL Manufacturing Software can help your company grow and be more profitable.

Free Webinar: Managing Your Infor Software Lifecycle with EPAK

Getting and keeping employees trained on all your business processes and systems is no easy task. Like most companies in the current economy, you're trying to do more with less-and the pressure on your employees to get things right the first time is greater than ever.

The Infor Enterprise Performance Accelerator Kit (EPAK) can help you meet these challenges across the entire lifecycle of your software systems. During this webinar, you will see how EPAK helps you realize:

• Increased user acceptance and productivity
• Smoother, faster implementations
• Reduced support requests
• Lower training costs per employee

View this webinar on Thursday, October 21 2010 at 2 PM EDT to find out how Infor EPAK gives your organization a single platform for managing the software lifecycle:

• Pre-implementation: EPAK helps you evaluate functionality and conduct user acceptance testing, business process reviews, and approvals

• During implementation: EPAK provides tools for instructor-led and web-based training, as well as usage tracking and user acceptancetraining

• Post-implementation: EPAK can be used to deliver job aids, product assitance, simulations, and application coaching

Click here to register for this event.

ERP Myth or Reality?

When Selecting an ERP System, you need to consider the complete solution.

This is a reality! It’s not just about the ERP software. Certainly you want to choose an ERP System that meets your business process requirements. However, that is only part of the full solution. You need to consider how you will deliver the ERP Application to your end-users. Many times during the ERP selection process, a company will focus so much on specific software functionality that they forget to address the technology that will support the rollout to the end-users.

I’ve heard people say, “Well, we can just install everything on our existing server, and it will run, right?” Well, it depends. In most cases it would not be recommended. You will most likely need to replace or add components to your network infrastructure; and don’t expect that you can run current ERP applications on a Windows 98 PC. The point is you really need to define your requirements for application delivery to your end-users, and keep a pulse on that throughout the selection process.

Ideally, you’ll find a partner that can address both the ERP software and the technical requirements. You’ll know you have the right partner, if they can guide you through the process of defining, selecting and implementing a complete solution.

Learn why Flick Packaging selected Infor ERP VISUAL and BizTech for their complete solution