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Monday, May 24, 2010

ERP Myth or Reality?

An ERP system will do anything and everything I need it to do.

This is a myth! If properly implemented, operated and maintained, most modern ERP packages are so powerful and sophisticated that they can do endless tasks; however, they do vary in the levels of complexity they can handle, and most can only handle certain functionality to varying degrees of success.

While an ERP system makes the lives of its users much easier by automating tasks, it still needs people to operate, use and maintain it. The system can only deliver the promised benefits if the employees are trained to use it, if the managers actually use the decision-making capabilities of the system and if the system is properly maintained.

While looking for the perfect ERP software package, thinking that an ERP system will take care of everything is a recipe for disaster. Therefore, when looking for a package you should make sure to define your desired business processes so that you can see the ERP package in the context of your organization’s workflows. You should see the software perform your business processes, so that you can really evaluate whether or not the package will handle the intricacies of your business.

Read the white paper How to Start Down the ERP Selection Path: Seven rules to follow before you even start looking for a vendor

Posted by Joe Zalewski, BizTech's Managing Partner & COO

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